Patagonia: The minimum order quantity per style is 4 units per color, which can be split across sizes and men's/women's companion items. Any order not meeting this minimum may be rejected or require modification. Your total order must have a minimum quantity of 10 units. If you would like to order retail style items outside of the Corporate Sales catalog, there is a 10-unit minimum per size/color. Please fill out the Custom Request form for non-Corporate styles.
Yeti: The minimum order is 12 pieces per style and must be ordered in increments of 6. If you’re interested in ordering items outside of our Yeti offerings, please fill out the Custom Request form.
We request that all orders include a minimum of 4 pieces per color of a style, which can be split across men's and women's companion items. We may reject or require modification to any orders not meeting these requirements without prior approval.
The inventory displayed on this site is updated daily and reflects the immediately available stock from Patagonia’s Corporate line. To view future inventory, click on the number displayed for each size. Inventory is subject to change at any time, and placing your order online does not guarantee inventory.
Orders for product backordered within 45 days will be accepted, however your entire order will not ship until all items are available. The ship date shown on your order reflects the furthest-out availability date, plus production time. We will not send split shipments based on item availability date unless separate orders are placed, each meeting minimum order requirements and qualifying for their appropriate discount levels.
We access a separate inventory from Patagonia’s retail website, so availability on patagonia.com does not guarantee inventory for your PK health order.
Patagonia: Orders typically take 4-6 weeks from order placement to receipt of merchandise. Lead times may be longer during peak seasons (fall & winter).
Yeti: Orders typically take 3-4 weeks before shipping out to you.
Step 1: Prepare Your Order
Step 2: Place Your Order
Step 3: Approve Your Order
Step 4: Hang Tight!
Step 5: Review Your Order
Patagonia: We encourage you to order samples to experience the Patagonia quality, trims, fabric, fit, and feel. We will accept undecorated sample returns for up to 60 days with no restocking fees. Please contact us for sample return details. All samples must have original tags attached and be in resellable condition. Please contact us for more information or to order samples.
Yeti: We are unable to provide samples of Yeti items. To experience a Yeti product before purchasing with your logo, please visit yeti.com or a local Yeti dealer.
We accept all major credit cards, which must be entered during checkout. When your order is placed, the credit card is authorized and you may see a hold on these funds in your account. This is not a charge. Your credit card is not charged until the order ships. Please be sure to enter the correct billing address associated with your credit card during checkout.
We also accept Purchase Orders from select organizations. Please contact ParsonsKellogg for more information.
You must have written permission to sell any Patagonia or Yeti gear, decorated or undecorated, directly to consumers. No merchandise may be sold in hospital gift shops, bookstores, etc.
Your logo can be added to your order right from our website. Upload your logo under My Account > Manage Logo. Then, when adding items to your cart, you will select the logo and logo location. Logos must be formatted as JPG, GIF, TIF, PNG, or BMP files to use this feature.
If you do not want to add your logo online, or are unable to upload the file, please email the logo to firstname.lastname@example.org and reference your order number.
All customers will receive an email containing a photo proof of their logo, free of charge.
A second logo can be added to your items if desired. When applying logos to your garments, please select “Add Another Logo.” A setup fee of $50 will be charged for the second logo. All items on your order must have the same logos applied in the same locations. If you’d like to order items with different logos (ie. one logo on 10 pieces, and a different logo on 20 pieces), a separate order will need to be placed for each variation.
ParsonsKellogg can add name personalizations to your item for an additional $10 per piece, and an additional $5 for a second line of text. The personalizations should be added in the shopping cart before checkout. Personalizations must be limited to 25 characters per line, including spaces. All personalizations on your order must use the same font.
Option A: Download the Personalize Item Template spreadsheet by clicking the link in your cart. This spreadsheet will contain all items on your order. Please fill out the following fields for each item you'd like to personalize. Leave items you do NOT want to personalize blank.
Once your spreadsheet is complete, please upload it to your cart by clicking Upload Personalize Item Template
Option B: Select Personalize Your Item for each item in your cart that you'd like to personalize. Select your Font, Thread Color, and Personalization Location. Then, enter the text for line 1 and line 2.
Note: Please enter names EXACTLY as you'd like them to appear.
All items ordered must be decorated. We cannot sell blank products. All logos intended for placement on Patagonia items are subject to approval by Patagonia. All orders, including sample orders, must be submitted with a PDF logo for approval.
If you’d like to use another decorator to embroider your items, we can ship product directly to them. Please be sure to include the decorator’s information as the shipping address section at checkout. If you are not decorating your item with ParsonsKellogg, please alert the decorator you choose that they will be receiving a shipment.
If you are purchasing waterproof items, such as the Torrentshell Jacket, we require you to use a ParsonsKellogg-approved decorator.
Yeti items must be purchased decorated through ParsonsKellogg.
Shipping is $3 per item on all orders. We ship via ground service. Once your order ships, you will receive a tracking number.
We do not accept returns on items that have been decorated, except in cases of incorrect or damaged product.
Sample Orders can be returned within 60 days of receipt with no restocking fee. Please contact us for details. All samples must have original tags attached and be in resellable condition.
Once you’ve received your order, please review it as soon as possible for accuracy and quality. If there are any issues on your order, please contact ParsonsKellogg within 10 days of receipt.
Patagonia: You may place add-on orders within 30 days of the ship date on the original order. Add-on orders will receive the same discount amount as the original order, but must meet order minimums of 10 total pieces, and 4 pieces per style/color. To qualify as an add-on order, the order must be for the same customer, with the same styles and colors. Add-on orders placed through this website may not automatically receive the correct discount amount during checkout - simply contact us with your order number, and a pricing adjustment will be made on qualifying orders.
Yeti: Add-on orders are not available.
If you are unable to find an answer on this page, or have a question on your order, please contact the PK health team. A sales rep will respond within 1 business day. Our business hours are 9am-5pm EST, Monday through Friday.
Phone: (877) 216-1011
Live Chat: Select the Live Chat box in the lower right of any page to chat with an agent. If an agent isn’t available, leave a message and we’ll answer as soon as we can.