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Custom Medical Apparel, Merchandise & Accessories – Seamless Group Ordering at PK Health Gear

Seamless Ordering for Custom Medical Apparel & Accessories

Get Expert Guidance on Custom Group Orders.

Need Assistance? Schedule a Group Order Consultation Today!

Need Help? Our Account Specialists Are Ready to Assist!

Can’t find the answer you’re looking for? Have a question about your order? Our dedicated PK Health Gear team is here to help!

📧 Email: [email protected]

📞 Phone: (877) 216-1011

💬 Live Chat: Select the Live Chat box in the lower right corner of any page to chat with an agent. If an agent isn’t available, leave a message and we will respond as quickly as possible.

📅 Business Hours: Monday – Friday, 9 AM – 5 PM EST

Simplified Order Process for Custom Medical Apparel & Merchandise

Order Minimums

To ensure we deliver the best service possible, each brand we offer has a minimum order quantity (MOQ) which can vary by season, style, and color.

You can view the specific minimum order requirement once logged in to your PK Health Gear account. Each order page will display exclusive pricing and minimum quantities for each brand.

For apparel orders, a minimum of 6 units per brand is required, with at least 6 units per color in a style per gender. For example, you cannot combine different brands to meet the 6-unit minimum—such as ordering 3 Patagonia jackets and 3 Eddie Bauer jackets.

Drinkware: Minimum order quantities range from 24-48 units, depending on the style and color. Please refer to each brand’s page for detailed guidelines.

Production Times

Apparel orders typically require 4 to 6 weeks from the time of order to receipt of merchandise. Lead times may be longer during peak seasons (fall and winter).

Drinkware orders generally take 3 to 4 weeks before shipping.

If you have a specific deadline, please contact the PK Health Gear team. Rush charges may apply.

Order Timelines

Add items to your cart, making sure to batch similar items, and attach your logo to each set. Add personalization where applicable, then update shipping and billing information before submitting your order.
Within 1-2 business days, the PK Health Gear team will review your order, address any questions, and provide a proof of your logo for approval. Production will begin once you approve the proof.

Pricing

Pricing is based on the total quantity ordered per brand. Your first logo is free on all orders, covering up to 10,000 stitches and two colors. Logos exceeding these limits will incur additional charges:

Items requiring screen printing will have different pricing.

A second logo is subject to a $75 setup fee and $6 per item charge.

Torrentshell Jackets include an additional $5 Seam Seal fee.

Please refer to each brand’s page for more specific pricing details.

For logos exceeding 10,000 stitches, additional costs apply:

10,000 to 13,999 stitches: $3.00

14,000 to 17,999 stitches: $6.00

18,000 to 21,999 stitches: $10.00

22,000+ stitches: $15.00+

Payment Methods and Sales Tax

Debit and Credit Cards

We accept all major debit and credit cards.

Purchase Order

PK Health Gear Key Accounts with established credit terms can place orders online using the Purchase Order option at checkout. Contact us to see if you’re eligible to become a Key Account.

Automatic Clearing House (ACH) and Electronic Funds Transfer (EFT)

For orders over $10,000, we accept ACH, EFT, and wire transfers. Please contact our team to finalize payment.

Check

Checks are accepted for large orders. Please coordinate with our team to arrange payment via check.

Sales Tax

If your organization is tax-exempt or shipping to a state where apparel is exempt from sales tax, please send an email to our support team to be provided further information to apply for the exemption.

In this email please include an Accounting/Finance contact’s Name - Email - Phone Number in the email to [email protected] for verification.

Sales tax will be displayed at checkout but removed from qualifying orders after verification.

*Important Note for All Payment Types: Orders will not be processed until payment has cleared.

Item Decoration and Personalization Options for Custom Branding

Adding a Logo

You can upload your logo directly on our website under My Account > Manage Logo, in JPG, GIF, TIF, PNG, or BMP format. Then, when adding items to your cart, select your logo and its location. If you can’t upload the file, email it to [email protected] with your order number.

A photo proof of your logo is provided free of charge; additional proofs cost $30 each. Please note that orders can only have one design for “light” fabrics (e.g., greys) and one design for "dark" fabrics (e.g., black, navy).

Multiple Logos

To add a second logo, select Add Another Logo when personalizing your items. All items on your order must have the same logos applied in the same locations. All logos must be applied to every item in the order; separate logo variations require separate orders.

If you need different logos for different items, you may place orders with at least 10 pieces per logo. Discounts will be adjusted for group orders.

Adding Name Personalization

Name personalization can be added for $10 per piece, with a second line of text for an additional $5.

Character limits:

Chest: 26 characters (including spaces)

Sleeve: 20 characters (including spaces)

Select Personalize Your Item in the cart, and fill out the details for each item. Choose from three fonts (Micro Sans Serif, Easy Script, or Bookman) and select thread color (Black, White, or custom PMS). Personalization location options are Chest-Under Logo or Right Sleeve.

Important: Ensure names are entered exactly as you’d like them to appear. Personalization can only be in one location, and all text is centered.

Ordering Product Without a Logo

All items must be decorated—we cannot sell blank products. Logos for Patagonia items require approval from Patagonia. If using another decorator, please provide their information during checkout and we can ship the product directly to them.

Waterproof items, like the Torrentshell Jacket, require a ParsonsKellogg-approved decorator. YETI products must be decorated through ParsonsKellogg.

Personalization Font Options

Micro Sans Serif

Easy Script

Bookman

YETI Laser Engraving

All YETI Products are laser engraved (no pad printing). On color-coated YETI items, the engraving removes the outer coating, revealing stainless steel. On stainless steel items, the engraving is black. All YETI logo engravings are one color.

Shipping, Returns, and Add-On Orders: Everything You Need to Know

Shipping and Returns

Domestic Shipping: We offer flat-rate shipping based on order value:

Less Than $1,000.00 USD: $60.00

$1,000.00 USD - $1,499.00 USD: $80.00

$1,500.00 USD - $1,999.00 USD: $100.00

$2,000.00 USD - $2,499.00 USD: $120.00

$2,500.00+ USD – Free

All orders ship via ground service, and you will receive a tracking number once your order ships.

International Shipping:

International Shipping is available, with taxes, duties, and freight costs added to the order. Please email us at [email protected] with your item estimate, brand styles, and shipping address for a quote.

Returns are only accepted for incorrect or damaged items. Please inspect your order upon receipt and contact us within 10 days if there are any issues.

Add-On Orders

Apparel: You can place add-on orders within 30 days of the ship date. Add-ons must meet a 10-piece minimum (4 pieces per style/color) and will receive the same discount as the original order. If the discount doesn’t appear at checkout, contact us with your order number for an adjustment.

Drinkware: Add-on orders are not available.

Quick Ship Items

Personalized items from the Quick Ship Collection ship within 5-7 business days after proof approval for logos under 10,000 stitches. Logos over 10,000 stitches ship within 10-14 days.

Custom Medical Clothing and Healthcare Uniforms

Peter Millar custom medical apparel branded for healthcare executives and hospital buyers.

YETI promotional items for Nurse Week gifts and custom-branded health merch.

Nike custom nurse jackets to upgrade your healthcare uniforms and branding.

Knack custom backpacks for hospitals, medical schools, and healthcare professionals.

Zero Restriction custom healthcare uniforms for medical professionals and corporate executives.

Helly Hansen custom healthcare apparel and medical outerwear for professionals.

Under Armour custom healthcare uniforms and medical jackets for professionals.

Must-have Adidas custom medical apparel to keep your healthcare team moving.

Marine Layer custom healthcare uniforms and medical jackets for professionals.

Customize trending Stio apparel for a modern take on healthcare uniforms, including premium custom medical jackets.

Bogg Bags custom tote bags for healthcare professionals and medical staff.

Patagonia custom healthcare apparel and medical uniforms for professionals.

Lululemon Health Gear: Get stylish & versatile custom medical clothing.

We've built close relationships with some of the best-known brands in the world and we`ve introduced them to our customers in the healthcare industry.